INDEPENDENT THINKING DIGITAL INNOVATION
Where your story begins.
AI · Technology · Creativity · Digital Transformation
A creative technology company from Kerala, building for businesses everywhere. We help businesses adopt technology, AI and digital solutions to solve real problems and open up new opportunities.
The Philosophy:
Notice.
→
Question.
→
Build.
Back Bench Seating Grid
Interactive Canvas
The Backbench Metaphor
The back bench is where the curious sit — noticing what others miss, questioning the default, and turning margin sketches into breakthrough digital products.
01 — WHO WE ARE
A creative technology company from Kerala, building for businesses everywhere.
Back Bench Stories is a creative technology and digital transformation company based in Guruvayur, Kerala. We help businesses adopt technology, AI and digital solutions to solve real problems and open up new opportunities.
We work across software, mobile apps, websites, AI and automation, design and marketing — for clients across India and in international markets. One team, from the first idea to a product people use and a brand people remember.
Guruvayur HQ
Roots & Identity
Who we are
A Kerala-based creative technology and digital transformation company.
Local agility, global standards
Product engineering + brand craft
End-to-End
Engineered for Impact
What we build
Websites, apps, custom software, AI solutions and digital products.
Full-stack web & native mobile apps
Custom internal enterprise software
6 Core Sectors
Sectors & Scale
Who we help
Businesses ready to evolve — in healthcare, entertainment, education, hospitality, retail and events.
Growing brands entering AI era
Modernizing legacy operations
Our Promise
The Core Difference
Why talk to us
We start with your problem, not our toolkit — and can take it from idea to growth.
Problem-first engineering mindset
Accountable from sprint 1 to scale
03 — WHAT WE DO
Five ways we move a business forward.
Every service we offer, organised around what a business actually needs. Engage us for one, or combine several into a single end-to-end solution.
CREATE
01
Identity and interfaces that make a business easy to understand and good to use.
BUILD
02
Digital products built to fit how your business really works.
INTELLIGENCE
03
Practical AI that takes on repetitive work and supports better decisions.
GROW
04
Marketing that brings the right people in and keeps them coming back.
TRANSFORM
05
Clear advice on what to digitise, automate or build — and in what order.
AI & Automation
Pillar #03 of 05
INTELLIGENCE
Practical AI that takes on repetitive work and supports better decisions. We build custom LLM agents, automated triage systems, and predictive tools integrated into your operational software.
Core Capabilities
AI Solutions
AI Automation
Intelligent Workflows
Custom LLM Agents
Decision Support
Tangible Commercial Deliverables
• Autonomous customer support & triage agents
• Document parsing & intelligent dispatchers
• Predictive analytics & churn forecasting
• Non-invasive API bridges to existing ERPs
Need this capability tailored to your team?
Request Consultation
04 — HOW WE WORK
We understand the problem before we propose the solution.
01
DISCOVER
Understand the business, its people and the real problem.
Stakeholder interviews, operational shadowing, and code audits to isolate the root bottlenecks before proposing solutions.
02
DEFINE
Agree on goals, scope and what success looks like.
Clear commercial milestones, technical constraints, budget predictability, and precise metrics of success.
03
DESIGN
Shape the experience, the architecture and the plan.
Bespoke UI/UX wireframes, clickable high-fidelity prototypes, database schema modeling, and AI pipeline flows.
04
BUILD
Develop, test and refine in short, visible cycles.
Two-week sprint reviews in live staging environments. Clean, modular, well-tested code that adheres to industry security.
05
LAUNCH
Release with care — handover, training and support.
Zero-downtime go-live, staff onboarding sessions, comprehensive API documentation, and standby emergency engineering.
06
EVOLVE
Measure, learn and improve as the business grows.
Telemetry analysis, conversion heatmaps, performance optimizations, and iterative feature releases that compound value.
05 — INDUSTRIES WE SERVE
Where we focus.
Six sectors where we see real room for technology, AI and better digital experiences. These are focus areas — not a limit on who we work with.
6 Focus Domains
Healthcare
Hospitality
Education
Corporate
Retail & E-commerce
08 — WHY BACK BENCH STORIES
Technology should not exist just because it can. It should exist because it solves something.
01
THINK
Understand the real business problem before anything is designed or built.
02
CREATE
Design the digital experience or system that genuinely fits the problem.
03
BUILD
Develop scalable software and AI solutions that hold up in everyday use.
04
GROW
Put technology to work so the business can improve, reach further and expand.
Zero Shortcuts
LET’S START YOUR STORY
Let’s build what’s next.
Have an idea, a process that needs rethinking, or a product waiting to be built? Tell us where you are — we’ll help you work out what comes next.
Where your story begins.
One team, from the first spark to product engineering and long-term business scale. Based in Kerala, building globally.
W E B S I T E
www.backbenchstories.com
E M A I L
info@backbenchstories.com
P H O N E
+91 96564 64000
A D D R E S S
Guruvayur, Kerala, India
WhatsApp Direct Channel
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